Terms of use

1. Who we are

Bit AI School is the trading name of an online training project run by Jordi Bravo, an individual based at 8, Rue de Stavelot, L-2553 Luxembourg (Grand Duchy of Luxembourg). He owns this site, sells the course and is the controller of your personal data. For any legal or privacy matter you can write to hola@bitaischool.com.

2. What this service is

Bit AI School is an online course providing general training on how to use text-based artificial intelligence tools. The content is informative and educational.

Lessons marked as free can be accessed without payment. Lessons marked as paid require an access permission linked to your account.

3. Your account

You need a valid email address and a password of at least 8 characters, including letters and numbers. You are responsible for keeping your password secret and for any activity carried out from your account.

You can delete your account at any time from your dashboard. Deletion is immediate and cannot be undone.

4. Acceptable use

You must not try to access content you do not have permission for, automate mass requests to the service, redistribute course material without permission, or impersonate others.

We may suspend an account that breaks these rules, giving notice by email unless the nature of the abuse makes this inappropriate.

5. Content and intellectual property

The texts, audio, animations and exercises in the course belong to Bit AI School. You may use them to learn and apply them in your work; you may not resell them or publish them as your own.

What you write in the exercises is yours. Exercises in free lessons are processed in your browser and their content is not sent to our servers.

6. What you buy, who charges, and how

The first 3 lessons are free and require no payment. The paid product is Bit AI School Complete: access to the remaining 17 lessons of the course, plus any added later, for €39 (VAT included) as a single payment. That is the price in force and the only one advertised: there is no struck-through price, no countdown and no announced increase. There are no ongoing fees, renewals or any further recurring charges. Access does not expire: it lasts for the lifetime of the service.

Payment is taken by Bit AI School through a payment gateway acting as processor. Your card details are entered in the gateway and never reach our servers: from a purchase we only keep the transaction ID, amount, currency, associated email and date, so we can prove it. The transaction currency is the euro.

The contract is completed when the payment gateway confirms payment. You can buy without having an account: in that case, we give you a purchase code to activate access when you register, and access is also linked if you register with the same email you used to pay. Each purchase enables a single account.

Right of withdrawal. If you buy as a consumer, Directive 2011/83/EU on consumer rights —transposed into the Luxembourg Consumer Code and into the law of your own country— gives you a period of fourteen calendar days to withdraw from the contract without needing to give a reason. As this is digital content not supplied on a tangible medium and opened immediately, article 16(m) of that same Directive states that this right is lost once performance has begun with your express prior consent and your acknowledgement that you lose this right.

By clicking the buy button, you expressly request immediate access and acknowledge this consequence. If you prefer to keep the full withdrawal period, let us know before opening any paid lesson and we will keep access closed until it has passed. To withdraw, just send a clear statement within the period with your purchase code; if applicable, we will refund the full amount by the same payment method within a maximum of fourteen calendar days from when we receive your request.

14-day commercial guarantee. Regardless of the above, and even where the statutory right of withdrawal has lapsed because the content was opened, Bit AI School voluntarily undertakes to refund the full amount if you ask within 14 calendar days of the purchase, with no need to give a reason. Just write to hola@bitaischool.com quoting your purchase code: the refund goes to the same payment method, within a maximum of fourteen calendar days of us receiving the request, and access to the paid content closes when it is refunded. This undertaking neither limits nor replaces any right consumer law gives you.

7. Availability

We work to keep the service available at all times, but it is offered ‘as is’, with no guarantee of uninterrupted access. We may change or remove content, and will let you know if the change is significant.

The course teaches you how to use third-party tools. We are not responsible for decisions you make based on results generated by AI: checking the information before using it is part of what the course itself teaches.

8. Liability

As far as the law allows, our liability is limited to the amount actually paid for the service. Nothing above excludes liability for wilful misconduct or gross negligence, nor any rights that consumer law grants as mandatory.

9. Governing law and disputes

The seller is an individual established in Luxembourg, so these terms are governed by Luxembourg law. If you buy as a consumer, that choice does not deprive you of the protection given to you by the mandatory rules of the European Union country where you habitually live: you may bring a claim before the courts of your own place of residence or before those of Luxembourg, and we may only bring one before the courts of your place of residence.

Before going to court, write to us at hola@bitaischool.com: we answer any complaint in writing within a maximum of fourteen calendar days. We are not signed up in advance to any alternative dispute resolution body, although you may turn to the one competent in your country of residence and, in Luxembourg, to the Service national du Médiateur de la consommation.

10. Changes to the terms

If we change these terms, we will update the date above and, if the change is significant, we will let you know by email with reasonable notice.