Because you asked a question that would suit anyone, so you got an answer that suits anyone. A text AI completes whatever you hand it: if you do not say who you are, who you work for and what result you need, it fills those gaps with the average of everything it has read — and the average always reads like a brochure.
Write four parts in this order: context (who you are and who it is for), task (what exactly it has to produce), criteria (what makes it right) and format (length, structure and how it ends). With those four the first answer is already usable; with one missing, the type of failure tells you which one it was.
A hallucination is an invented fact presented with exactly the confidence of a true one: a quote nobody said, a clause of law that does not exist, a round number that sounds about right. You catch it by asking for the exact sentence that backs each claim and by checking everything specific by hand — figures, dates, proper names and references.
Paste the email you received, say in one sentence what you want your reply to achieve, and describe the tone in checkable terms. Thirty seconds later you have a reasonable draft; you decide the substance and you check the facts. What blocks a difficult email is almost never the writing — it is deciding what to say.
Stop asking it to "summarise this" and ask three or four specific questions about what you actually need to know, demanding for each answer the literal sentence from the document that supports it. A generic summary is correct and answers none of your questions; a list of questions tells you exactly what affects you and where it comes from.
Never paste other people’s personal data, passwords or keys, anything covered by confidentiality, medical histories, bank details or internal documents you do not own. The short rule: what you type into a chat leaves your house, so do not paste anything you would not say out loud in a crowded lift.
Write in one sentence what you want to be true when you walk out, hand that sentence and the background to the AI, and ask for the three most likely objections with a short answer to each. Ten minutes of that changes a meeting more than an hour of making slides.
Paste in two or three texts of your own and tell it to write in that tone. An example carries your rhythm, your vocabulary and your habits; no adjective does that. Then strip out anything you would never write, and add the one thing an AI cannot supply: a case of yours, a number of yours, an opinion that takes a side.
Pick any of the three and stay with it for a month. On their free tiers all three write, summarise, translate and organise equally well for everyday work, and the differences you notice at the start depend far more on how you ask than on the brand. Switching tool every week is the fastest way to learn none of them.
Pick one fixed slot in the week, hook it onto something you already do, and always spend it on the same three tasks: what you have to write, what you have to read, and what you have to plan. Close with ten minutes of review to save what worked. Without a fixed slot and a hook, the habit dies in week two.
·4 min read
Reading it is not the same as doing it
This takes three minutes to read; making it automatic takes practice. The course is 20 short lessons, and the first 3 are free.